You can reach us via email at [email protected]. Our customer service team is available Monday through Friday, 9 AM to 5 PM CET

We strive to respond to all inquiries within 24 hours during business days.

Currently, we operate exclusively online and do not have a physical storefront.

Detailed information about our return and refund policies can be found on our Refund and Returns Policy page.

After your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our Order Tracking page to monitor your shipment’s progress.

If you need to modify or cancel your order, please contact us as soon as possible. Once the order has been processed or shipped, changes or cancellations may not be possible.

Yes, we offer international shipping to select countries. Shipping fees and delivery times vary based on the destination. For more details, please visit our Shipping Information page.

We provide a comprehensive Wig Sizing Guide to help you choose the perfect fit. If you need further assistance, feel free to contact our customer service team.

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

We value your feedback and aim to resolve any issues promptly. Please reach out to us via email at [email protected] with your order details and concerns.